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Odelyne

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Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

  • American Express
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Shipping

Rates are approximations. Exact rates will be provided at checkout.

Odelyne guarantees results

Feel confident with us. We guarantees results in less than four weeks. Otherwise we engage to cash back.

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Odelyne engagement

Our ambition is to research and develop new technological beauty products and provide European knowledge. Our dream is to make beauty easier for women and men.

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Returns & Refunds policy:

You are entitled to cancel your order within 30 days without giving any reason for doing so. You can also use our 90 day no questions asked money-back guarantee.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, please contact us at: Hello@odelyne.com

We will reimburse you no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days
  • The goods are in the original packaging

Returning Goods

All returned products must be well packaged and protected to avoid damage during transport. Returns must include all accessories as well as the original box.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail: Hello@odelyne.com

1. Warranty Returns

Odelyne will happily honor any valid warranty claims, provided a claim is
submitted within 2 years of receipt of items.


Customers will be provided with a return shipping label. Upon return receipt of items for warranty claim, you can expect Odelyne to process your warranty claim within 7 days.


Once warranty claim is confirmed, you will receive the choice of:
(a) a refund in store credit.
(b) a replacement of your product repaired will be sent to you.